If you need help but do not have a primary care provider, see these resources below.
Emergency Care
If you are experiencing an emergency, call 9-1-1 or go immediately to the Whistler Health Care Centre. The Whistler Health Care Centre provides 15 bays for emergency care, including a trauma bay. The Centre also has four triage beds and a procedure room and provides emergency, diagnostic imaging and laboratory services.
Urgent care is open 8 a.m. to 10 p.m., seven days a week, 365 days per year. After-hours on-call physicians and registered nurses are available.
Non-Emergency Care
If you need to see a family doctor, you can try to book a same-day appointment on our specified days, or if that is not soon enough, go to the emergency at the Whistler Healthcare Centre.
You can call HealthLink at 8-1-1 to be connected with a health service navigator. They can help you navigate the health care system to connect you with a registered nurse, registered dietitian, qualified exercise professional, or pharmacist. This service cannot help you reach a doctor or nurse practitioner. This is a service operated by the BC Ministry of Health.
Results
Whistler 360 Health medical office assistants are not legally permitted to give out results over the phone. Should a result be received that the doctor or nurse practitioner needs to discuss with you, we will call you to make an appointment.
You can access your health information online (such as medications, lab results, and proof of vaccination), by registering with Health Gateway. Health Gateway is the BC Ministry of Health’s initiative to provide BC residents and their families with secure access to view their health information.
Another way to securely access some lab results is through mycarecompass.lifelabs.com, which has been developed by the province along with Excelleris. Please go to the website for more information and how to sign up.
To make a lab appointment once you have a lab requisition, go to www.labonlinebooking.ca, create a profile, and make your appointment.
Online Health Resources
Pathways is a portal to credible local and provincial health information. Visit the Pathways Website to find information on how to access a number of support services.
For a list of support sources for mental health and substance abuse, you can also visit Sea to Sky Safety Net.